My ott adjustment is free spinning? What is wrong?
Sorry to hear about the issue with your OTT adjustment. Couple questions for you, are you counting clicks or full rotations? There are many, many clicks in the adjustment so we base the adjustment off of full 360 degree rotations. Sometimes you can assume it’s endless because there are so many clicks. If that is not the case something may have broken and we can take care of that for you. Please contact us directly at firstname.lastname@example.org and we can help resolve the issue for you.